The Hotel Brussels
Misafirler Ne Diyor
Great location easy to get to from the Eurostar and close enough to walk or take public transport to anywhere in the city. Very modern, clean, comfortable room. Outstanding breakfast buffet.
Rosemary
Aralık 2024
The location is very good. Close to attractions but not in the middle of the noise and touristy area. The room was large and comfortable and clean. The staff is super responsive and literally respond to needs and questions within minutes
Sanam
Nisan 2025
The staff were very friendly and helpful. We managed to get checked in early. The view from the room was something else. The space of the parking was great and easy to access.
Mohamed
Haziran 2024
Great location, big room as I have booked a suite But the customer service was not good , I had bad experience in several occasions When we arrived they have no one to help with luggage, no clear instructions how to contact the reception or room service, they have a chat service but not helpful, I had an issue with the wireless and contacted the reception and informed him that WiFi not working for more than 2 hours his answer was it working for us , wait till it work and I asked him to send someone to check and no one showed, the in room dinning very limited items , overall it was a careless staff and not helpful at all
Rehab
Nisan 2025
The staff were friendly, courteous and helpful. I had an issue with a faulty shower door and Valerie on reception was quick to respond, unfortunately it couldn’t be fixed and I was moved to another room. The rooms were clean, beds and pillows were comfortable. Complementary mini bar, tea and coffee machine, no milk but not a problem, as was provided with a small jug of milk by staff. The spa had good facilities, great views and was much needed after a long day of sightseeing! Good selection of vegetarian breakfast items. Loved the matcha muesli and meze options. The hotel is in a great location, you literally see the hotel as you come outside the Métro station Louiza, exit 4. Everything is within walking distance from all the major sights, shops and restaurants. I will definitely be coming back next time I’m in Brussels.
Kashmira
Mayıs 2025
An Exceptional Hotel with Remarkable Service My stay at this hotel was truly outstanding and left me with a great impression. From the moment I arrived, everything was perfectly maintained and organized. The level of cleanliness throughout the property was impeccable, and the rooms were not only spacious but also tastefully designed with comfortable and modern furniture. Every detail was clearly thought through to ensure the comfort of the guests. One of the standout features of my stay was the breathtaking view of Brussels from the sauna. It’s rare to find such a combination of relaxation and scenic beauty. Sitting there, taking in the stunning cityscape, felt like a luxurious escape from the everyday hustle and bustle. The breakfast experience was nothing short of extraordinary. The variety, freshness, and quality of the food far exceeded my expectations and, frankly, surpassed many five-star hotels I’ve visited before. I must give special recognition to the senior manager, Boris. He is, without a doubt, a true professional and a shining example of excellent hospitality. Boris went above and beyond to ensure that every issue, no matter how big or small, was resolved efficiently and with a smile. His dedication and ability to make guests feel valued is something rare and deserves the highest praise. If more people in the service industry demonstrated his level of commitment, life would undoubtedly be much easier and more pleasant for everyone. This hotel is an absolute gem, and I would highly recommend it to anyone looking for comfort, quality, and outstanding service. I can confidently say that my stay here has set a new standard for what I expect from hotels in the future.
Andrii
Ocak 2025
I really liked my staying in this amazing place. It is a modern, beautifully furnished hotel with fast and easy check in. I had an elegant, nicely decorated and clean room with a fabulous view of Brussels both day and night. The spa was great again with a fantastic view and so was the gym. I stayed there 3 nights and I wished I could have stayed longer. Breakfast was sumptuous, with a great choice of fresh and delicious food and beverages and a very good coffee. I enjoyed it every morning a little longer admiring the view of the park during my delicious breakfast. The staff of the hotel were very friendly and efficient. The location is ideal just a walking distance to the centre of town. I love Brussels a lot and I will definitely come back very soon and of course I will stay in the same hotel.
Tomislav
Haziran 2025
Location was ideal for metro , shopping and 20 mins from the main attractions. Comfortable bedding and free water was a plus. Express check in / out was easy and no standing in lines. Loved the vending machine downstairs and rental umbrella service. I was happy with the gym and we were sad we couldn't use the spa though.
Nishan
Mayıs 2025
We had a lovely room with a great view. The beds were comfortable and the bathroom was clean and reasonably well equipped. I was delighted to find that the room had a dressing table with seat, mirror and socket so I could dry my hair seated. This is missing from so many hotels these days. The room also had a large comfy sofa for relaxing looking at the view. The electric blinds were very effective at keeping the light out at night and I liked the control panel for lights and blinds on both sides of the bed.
Lesley
Eylül 2024
It’s in the safe area. Pretty good view from above. The service was good. Our deposit was back. Everything was good. The breakfast was good I could make my own waffle and my husband could eat vegan, gluten free food so there were a lot of choice for breakfast. The bed was soft and comfy we got room in the middle floors still high but not high enough. We got upgraded room from twin to queen bed
Nuraini
Mayıs 2025
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